A: We do support Nation wide inquiries and free technical support by email, direct phone call, video demonstration as well as remote desktop operation if internet is available. We also provide onsite support if you do need.(Charge will apply, Quotation will be provided)

A: We do supply and install. The installation will be done by our certified electricians and technicians. If you need installation service, please contact with us for the quote.

A: Our shop/showroom/warehouse is located at 5/364 Park Road, Regents Park, NSW 2143. You are welcomed anytime in the business hours to see the live solar+inverter+energy storage system demonstration in our showroom. You can also play with the system under the instruction of our lovely technician.

A: If your system does not work normally. First please contact our technical support 1300 699 669 to commence the remote diagnose and trouble shooting. If it is confirmed to be the product faulty, we would either send the local technician for onsite support(only if your site is within our onsite service area) or you would be asked to send the faulty product back to our warehouse for repairing, parts replacement or product replacement.

A: Of course yes. If the listed solar system packages do not suit your needs, we can customise the system package accordingly either to add something or remove something. Just let us know your requirement and we promise to give the best quotation to you.

A: After the payment is confirmed, the online order will be prepared and dispatched in the next business day. Depend on the postal address, the average delivery days are 3 to 15 days. You can login and check your order status including the courier company and the tracking number. You are alway welcome to contact 1300 699 669 or email sales@voltaenergy.com.au to enquire about your order.